Ventures
Making it easier for everyone
Co-founder and CTO Clinic Assist redefines healthcare communication by blending AI voice technology with compassionate human support to deliver world-class patient care through intelligent telephone reception systems. The platform provides 24/7 AI-powered call handling, appointment booking, FAQ management, and lead generation across multiple healthcare sectors including medical, dental, chiropractic, and optometry practices, with seamless human backup for complex or emotional concerns. The comprehensive solution integrates with existing clinic management software, offers GDPR and HIPAA-compliant data protection, provides real-time analytics and marketing insights, and features unlimited customizable extensions that allow call transfers between clinics, rooms, and mobile devices—freeing healthcare staff to focus on in-person patient care while ensuring no calls are missed and every patient interaction drives practice growth.
Co-founder and CTO CX Assist represents the complete technology stack for AI-powered customer experience solutions, telecommunications, payment processing, for a diverse range of vertical markets. The white-label platform deploys AI communication systems under partner brands with full customization, featuring pre-configured solutions for healthcare, payments, care, wellness, and professional services that integrate seamlessly with existing CRM and business management platforms. The comprehensive stack includes an AI-native voice platform with instant call pickup, natural language processing, and 24/7 availability across all communication channels, integrated payment processing with PCI-DSS compliance, enterprise security certifications (SOC 2, ISO 27001, GDPR, HIPAA), and a multi-tenant partner management platform supporting reseller networks with real-time analytics, automated onboarding, and revenue sharing capabilities.
Balanceva
(2025 – Present)
Partner and Chief Technology Officer
As CTO at BalanceVA, Paul crafts comprehensive digital and AI solutions for the healthcare industry. His role combines strategic technology leadership with hands-on development of platforms that enhance healthcare delivery while maintaining the personal touch that patient care requires.
ORKA datacom
(2021 – Present)
Founder and CEO
Okra Datacom represents the culmination of Paul’s vision for AI-enhanced telecommunications. The company builds AI agents and autonomous systems that operate 24/7 across all communication channels in any language—voice, SMS, email, social media, and messaging platforms. The revolutionary approach includes VoIP phone systems with AI agent extensions, creating virtual receptionists and call centers capable of handling thousands of calls per hour while maintaining seamless human agent backup when needed.
Previous Ventures
Eurodexx Ltd (2013 - 2018)
Co-Founder and CTO
Eurodexx revolutionized telecommunications business operations by combining outstanding client relationships with cutting-edge technology. The company developed a state-of-the-art communication platform that was the first of its kind globally, delivering exceptional functionality at low operational costs. Paul successfully built the company from startup to acquisition in just over five years, with the sale funding his subsequent ventures.
Matrix Group (Europe) Ltd (1997 - 1999)
CEO and Founder
Focused on computer systems recycling, refurbishment, and retail, Matrix Group provided comprehensive IT services including PC, printer, and network on-site maintenance services, plus network planning and installation. The company served major clients including Open University, HSBC, Shell Exploration and Production, Prudential, Northampton Borough Council, and Texas Homecare.
Digital Matrix (UK) Ltd (1995 - 1998)
CEO and Founder
One of the UK’s early Internet Service Providers (ISPs), Digital Matrix was established during the pioneering days of commercial internet access. The company provided internet connectivity services during the critical period when businesses and consumers were first adopting online technologies.
Diamond Computer & Office Supplies (1994 - 1996)
Co-Founder
A computer and office supplies business that operated during the rapid expansion of desktop computing in small businesses and homes.
Electronics for Publishing (1994 - 1995)
Co-Founder
Specialized in computer-related services with a focus on Apple Mac hardware, software, and services, serving the emerging desktop publishing market.
Matrix Business Systems (1988 - 1994)
Founder
Paul’s first major entrepreneurial venture began as a mainframe parts computer recycler and broker during the transition from mainframe to personal computing. The business evolved into a PC recycler and retailer, with Paul becoming the first and only business selling used PCs within a 100-mile radius. Operating before the internet, broadband, Windows, or even hard drives became standard, this venture positioned Paul at the forefront of the home computing revolution as these technologies emerged and evolved.
Introducing Technology to the Music Industry
XtremeUK Artist Management (2001 – 2007)
CEO and Founder
XtremeUK specialized in artist promotions, profile building, and international tour management. The company supplied DJs and performing artists for headline performances and long-term residencies across China, Singapore, and Indonesia. Paul established an extensive global network spanning South East Asia, The Americas, and Europe, working with prestigious venues and global brand sponsors to deliver world-class entertainment experiences.
Matrix Promotions (1994 – 2001)
CEO and Founder
Matrix Promotions pioneered Internet promotions for the music industry, launching the UK’s first Internet promotions and ticket sales website in 1994. At a time when major music events of up to 10,000 people were promoted solely through paper flyers and posters, Paul’s innovation helped transform the industry by introducing digital marketing and online ticket sales to the music event sector.
Consulting and Advisory Roles
Paul Hanner Consulting (2019 – 2023)
Freelance Technology Consultant
Provided comprehensive technology consulting, copywriting, SEO, and automation services. Specialized in solving digital marketing and digital transformation challenges for businesses across multiple industries.
Project Vision CIO (2017 – 2025)
Trustee – Technology & Communications
Contributed technology expertise to water, sanitation, hygiene, school infrastructure, and structured learning initiatives in Kenya, demonstrating Paul’s commitment to using technology for social impact.
Engineering Foundation
Memorex-Telex (1986 – 1988)
Computer Networks Engineer
Paul’s professional career began as a service engineer specializing in mid-range and mainframe terminals and network controllers, including IBM 3270, 5250, AS400, token ring systems, and various printer technologies including laser, dot matrix, thermal, line and band printers, plus automatic tape libraries. Major clients included ICI, Prudential, Aviva, and Bernard Matthews. This role provided the technical foundation that would inform all of Paul’s subsequent ventures.
Legacy of Innovation
Paul’s entrepreneurial journey spans the entire evolution of modern computing and telecommunications, from mainframe systems in the 1980s to today’s AI-enhanced communication platforms. Each venture has been positioned at the forefront of technological advancement, consistently identifying and capitalizing on emerging trends while building sustainable businesses that have shaped their respective industries.