AI & Telecom Technology Leader

Paul Hanner

Founder and CEO – Okra Datacom
Co-Founder CTO – CX Assist
Co-Founder CTO – Clinic Assist

AI & Telecom Technology Leader

Paul Hanner

Founder and CEO – Okra Datacom
Co-Founder CTO – CX Assist
Co-Founder CTO – Clinic Assist

Pioneering the Future of Intelligent Communications

Pioneering the Future of Intelligent Communications

With over 40 years of experience in the technology industry and 30 years as a founder, Paul Hanner has consistently been at the forefront of technological innovation. From the early days of computer recycling and internet service provision to today’s cutting-edge AI solutions, his career spans the entire evolution of modern technology.

Making it easier for everyone

Transforming Industries Through AI-Enhanced Telecommunications

Paul’s current focus centers on a revolutionary approach that combines artificial intelligence with telecommunications infrastructure in ways previously unseen in the industry. His work creates intelligent software solutions that seamlessly integrate AI agents, human support teams, and telecom systems into unified platforms that operate as natural extensions of existing business infrastructure.

Healthcare Innovation at the Forefront

Through his leadership roles at BalanceVA and ClinicVA.AI, Paul is dedicated to transforming healthcare delivery. His solutions provide world-class patient care through AI-enhanced telephone reception systems that combine the efficiency of artificial intelligence with a human touch when needed.

The Unique Advantage: AI + Human + Infrastructure

What sets Paul’s approach apart is the integration of AI agents that function as true extensions of your phone system—just like having an additional employee—while maintaining seamless human agent backup. This comprehensive solution delivers unparalleled efficiency, 24/7 availability, and the assurance that complex situations receive appropriate human intervention.

Building Tomorrow’s Technology Today

Paul continues to push the boundaries of what’s possible in technology consultancy and AI-telecom software development, supported by a dedicated team built over more than a decade. Together, they’re creating the infrastructure that will define the future of business communications across industries worldwide.